Terms of Service

The agreement

These Terms of Service (the “Terms”) form a binding agreement between you and [Legal entity name], the operator of DumpNotes (“DumpNotes”, “we”, “us”), registered at [Registered address].

They apply to dumpnotes.app, the DumpNotes web app, any DumpNotes desktop or mobile app we make available, and any related APIs, emails or support channels (together, the “Service”).

By creating an account, clicking a button that says you accept, or using the Service in any way, you agree to these Terms and to the documents they incorporate by reference: the Privacy Policy, the Acceptable Use Policy, the Refund & Cancellation Policy and the Cookie Policy. If you do not agree, do not use the Service.

If you are accepting on behalf of an organisation — a company, a class group, a student society — you confirm you have authority to bind it, and “you” means that organisation.

Who may use DumpNotes

You must be at least 18 years old to open an account in your own name. If you are between 13 and 17, you may use the Service only with the consent and supervision of a parent or legal guardian, who accepts these Terms on your behalf and is responsible for your use of the Service.

We do not knowingly allow anyone under 13 to use the Service. Some jurisdictions set a higher age of digital consent, or require that parental consent be verifiable; where they do, that higher standard applies and consent must be obtained before the account is used.

DumpNotes is available worldwide, in English. You may not use the Service if you are barred from doing so under the law of your own country or of the country in which we are established, or if you are named on an applicable sanctions list. You may not use the Service if we have previously terminated your account.

Your account

Accounts are created and secured through Clerk, our authentication provider. You may sign up with an email address and password, or with a supported single sign-on provider.

• Give accurate information when you register, and keep it current. An email address you actually read matters — it is how we send billing notices, security alerts and notice of changes to these Terms.
• Keep your credentials confidential. You are responsible for everything that happens under your account, including anything done by someone you gave access to.
• One account per person. Do not share, sell, rent or transfer your account. Do not create an account for anyone else without their permission.
• Tell us at admin@dumpnotes.app immediately if you suspect unauthorised access.
• Usernames are claimed on a first-come basis. We may reclaim a username that impersonates someone, infringes a trade mark, is used for squatting, or is offensive. We may also reclaim usernames on accounts that have been inactive for more than 12 months.

What the service does

DumpNotes is a personal AI workspace. Depending on your plan, it lets you:

• Capture and write notes in a rich text editor, with formatting, tables, images and auto-save.
• Organise notes into notebooks, tags and spaces, including AI-assisted auto-organising.
• Track time and dates with a calendar, events, reminders and a stopwatch.
• Search across your notes, including AI-assisted search.
• Ask an AI assistant questions about your notes and schedule, and have it suggest events, reminders, summaries and definitions.
• Connect with other users — add friends, exchange messages, and share notes with people you choose.

DumpNotes is available worldwide, in English, to anyone who can lawfully access it. Pricing is shown in your local currency where supported, and local taxes are calculated at checkout.

Features evolve. We may add, change or remove features, and the description above is not a promise that any particular feature will exist forever. Section 16 explains how we handle removals.

Your content

You own it

Everything you create in DumpNotes — notes, notebooks, events, reminders, messages, uploaded images, tags and anything else you input (“Your Content”) — remains yours. We claim no ownership of it. We do not use Your Content to train our own models, and we do not sell it.

The licence you give us

To run the Service we need permission to handle Your Content. You grant us a worldwide, non-exclusive, royalty-free licence to host, store, back up, transmit, reformat, index, encrypt, display and otherwise process Your Content, and to transmit it to the subprocessors listed in our Subprocessors page — solely for the purposes of:

• operating, maintaining and securing the Service;
• performing the features you actively invoke, such as AI summarising or search;
• delivering content to the people you have chosen to share it with;
• complying with law or a valid legal request.

This licence is limited to what is technically necessary, and it ends when you delete the content or your account — subject to the retention periods in the Privacy Policy and to copies already distributed to people you shared with.

You are responsible for it

You represent that you have the rights necessary to store Your Content on the Service and that it does not infringe anyone’s rights or break any law. Do not upload content you have no right to upload. See the Copyright & DMCA Policy for how infringement claims are handled.

Backups and export

You can export your notes from the app at any time. We keep operational backups, but backups are for disaster recovery, not for restoring content you deleted. Keep your own copies of anything you cannot afford to lose.

AI features

How they work

When you use an AI feature — the assistant, auto-organise, smart search, summaries, suggested events or reminders, definitions — the relevant parts of Your Content, along with your prompt and a small amount of context such as the current date, are sent to Google’s Gemini 2.5 Flash API for processing. The result is returned to you and, where the feature works that way, saved to your workspace.

We use Google’s paid Gemini API tier. Google states that it does not use paid-tier API content to improve or train its models. Your use of AI features is also subject to Google’s API terms. We may change AI providers or models to keep the Service running, and we will update our Subprocessors page when we do.

Output is not advice, and it is not guaranteed

AI output is generated by a statistical model. It can be inaccurate, incomplete, outdated, biased, or confidently wrong. It may misread your notes, invent details, or misinterpret a date. You are responsible for checking anything that matters before acting on it.

Nothing the AI produces is professional advice. It is not medical, legal, financial, academic, or safety advice, and it must not be relied on as a substitute for a qualified professional.

Similar prompts can produce similar output for different users, so output is not guaranteed to be unique. As between you and us, you own the output generated from your prompts and your notes, to the extent such output is capable of being owned — but we make no representation that AI output is free of third-party rights, and you are responsible for checking before you publish or submit it.

Academic and workplace honesty

Many of our users are students. Submitting AI-generated text as your own work may breach your institution’s rules. That is between you and your institution, and using DumpNotes is not a defence. Check your own academic integrity policy before you submit anything.

What you may not do with them

You may not use AI features to generate content prohibited by the Acceptable Use Policy, to reverse-engineer, distil or benchmark the underlying model, to build a competing model or service, or to resell AI access. You may not automate requests to consume quota beyond normal personal use.

Usage limits and fair use

AI processing costs us real money per request, so every account has a metered allowance. Allowances reset on a rolling daily window and on a calendar-month window. Current allowances:

You can see your current usage in the app. When an allowance is exhausted, AI features stop until the window resets; the rest of the Service keeps working.

Separately, requests are rate-limited to protect the Service from floods and abuse. Exceeding a rate limit returns a temporary error, not a penalty:

Where a feature is described as “unlimited”, that means unlimited for normal personal use. We may apply reasonable technical limits to protect the Service, and we may contact you, throttle, or require an upgrade if a single account’s usage is materially disproportionate — for example, automated bulk processing, or sharing one account across many people. We will tell you before taking action unless the usage is causing immediate harm.

We may change these allowances. If a change reduces what you get on a paid plan, we will give you at least 30 days’ notice and you may cancel for a pro-rata refund of the unused period.

Sharing and social features

DumpNotes lets you add friends, send messages and share notes. When you share, you are publishing that content to the people you selected, and you cannot un-ring that bell — they may have already read, copied or screenshotted it. Deleting a shared note removes it from the Service; it does not remove copies other people made.

• Only share content you have the right to share. Sharing someone else’s personal information without their consent may break the law.
• Content other users share with you belongs to them. Treat it accordingly, and do not redistribute it without permission.
• We do not pre-screen user content and we are not responsible for what other users send you. If someone is abusing the Service, report it to admin@dumpnotes.app.
• Blocking and reporting tools do not make us a moderator of your relationships. We may remove content or accounts that breach the Acceptable Use Policy, but we have no obligation to monitor.

Plans, billing and taxes

Plans

DumpNotes offers a free plan and paid plans, billed monthly or yearly. What each plan includes is described on the pricing section of our site at the time you subscribe. Plan contents may change; if a change removes something material from a plan you are already paying for, section 7 applies.

Who takes your money

Payments are processed by Paddle.com Market Ltd, acting as our Merchant of Record. That means Paddle — not us — is the seller of record for your subscription, and your purchase is additionally subject to Paddle’s buyer terms and Paddle’s privacy notice. Your invoice and card statement will reference Paddle.

We never see or store your card details. Card data is captured by Paddle inside its own checkout and never reaches our servers.

Prices, currency and tax

• Prices are shown before checkout. Depending on your country, the displayed price may exclude tax, and applicable VAT, GST or sales tax is calculated and added by Paddle at checkout based on your billing location.
• You are responsible for giving accurate billing information, including your country and any tax identification number.
• Currency conversion and any fees charged by your bank or card issuer are between you and them.
• We may change prices. Changes never apply to a period you have already paid for. We will give at least 30 days’ notice before a price change takes effect on a renewal, and you may cancel before then.

Renewal, cancellation and refunds

Paid plans renew automatically at the end of each billing period at the then-current price, until cancelled. We do not run trials that silently convert into charges.

You may cancel at any time. Cancellation takes effect at the end of the current paid period — you keep paid features until then, and you are not charged again. Full details, including the 14-day refund window, failed payments and chargebacks, are in the Refund & Cancellation Policy, which forms part of these Terms.

Acceptable use

Your use of the Service is subject to the Acceptable Use Policy. In summary, you may not use DumpNotes to break the law, harm people, infringe rights, attack the Service or its infrastructure, scrape or resell it, or work around its technical limits. Breach of the Acceptable Use Policy is a breach of these Terms.

Our intellectual property

The Service itself — the software, design, interface, animations, the DumpNotes name and logo, the custom typeface used in the product, the documentation and the copy on our site — is owned by us or our licensors and is protected by intellectual property law. These Terms grant you a limited, personal, non-exclusive, non-transferable, revocable licence to use the Service as it is intended to be used, and nothing more.

You may not, except where law expressly permits despite a contractual restriction:

• copy, modify, translate or create derivative works of the Service;
• reverse-engineer, decompile or disassemble any part of it;
• remove or obscure any proprietary notice;
• scrape, crawl, or use automated means to access the Service other than through interfaces we provide for that purpose;
• use our name, logo or branding without written permission, other than to refer to the Service factually.

Feedback

If you send us ideas, bug reports or suggestions, you grant us a perpetual, irrevocable, worldwide, royalty-free licence to use them without restriction or compensation. We are not obliged to act on feedback or keep it confidential. This does not give us any rights over Your Content.

Third-party services

The Service depends on third parties for authentication, storage, AI processing, payments, rate limiting and hosting. They are listed in Subprocessors. It may also link to, or let you connect, services we do not control.

We are not responsible for third-party services, their content, their availability or their terms. Where you connect one, that connection is governed by that provider’s terms as well as these Terms, and you authorise us to exchange the data necessary to make the connection work.

Beta and experimental features

We sometimes ship features marked beta, preview or experimental. They are provided as-is, may be unstable, may change or disappear without notice, and may lose data. They are excluded from any commitment or warranty in these Terms. Use them on non-critical content.

Availability and changes to the Service

We aim to keep DumpNotes available and fast, but we do not offer a service level agreement and we do not promise uninterrupted access. The Service may be unavailable for maintenance, upgrades, third-party failures, or events outside our control.

We may modify or discontinue features. If we discontinue the Service as a whole, or remove a feature that is material to a plan you are paying for, we will give at least 30 days’ notice by email, provide a way to export your data, and refund the unused portion of any prepaid fee.

Suspension and termination

By you

You may stop using the Service at any time and delete your account from Settings. Deleting your account cancels any paid subscription going forward; refunds are governed by the Refund & Cancellation Policy. Deletion is permanent — export first.

By us

We may suspend or terminate your access, with notice where practicable, if:

• you materially breach these Terms or the Acceptable Use Policy;
• your use creates a security, legal or operational risk to us or other users;
• payment fails and is not cured after we have asked you to fix it;
• we are required to by law.

Where the breach is serious — for example content that is illegal, or an active attack on the Service — we may suspend immediately and notify afterwards. Where it is curable, we will normally give you notice and a reasonable chance to fix it first.

What survives

On termination your licence to use the Service ends. Sections 5 (only as to licences already granted for shared content), 12, 13, 18, 19, 20, 21 and 23 survive. Your data is handled per the retention schedule.

Disclaimers

Except where the law says otherwise, the Service is provided “as is” and “as available”, without warranty of any kind, whether express, implied or statutory. We specifically disclaim the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that the Service will be uninterrupted, timely, secure or error-free; that defects will be corrected; that any content, including AI output, will be accurate, complete or reliable; or that the Service will meet your requirements.

Nothing in these Terms excludes or limits any right you have as a consumer that cannot be excluded or limited under the law that applies where you live — including consumer guarantees under EU, UK, Australian, Canadian, Indian, Brazilian and comparable law. Where such law applies, our liability is limited to the maximum extent that law permits, and no further.

Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for loss of profits, revenue, goodwill, business opportunity, or for loss or corruption of data, however caused and regardless of the theory of liability, even if advised of the possibility.

To the maximum extent permitted by law, our total aggregate liability arising out of or relating to these Terms or the Service is limited to the greater of (a) the total fees you actually paid us in the twelve months immediately before the event giving rise to the claim, or (b) fifty US dollars (USD 50).

These limits do not apply to liability that cannot lawfully be limited — including death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or liability arising under any mandatory consumer protection law that applies to you.

You acknowledge that the fees for the Service reflect this allocation of risk, and that without it the Service would be priced differently.

Indemnity

You will defend, indemnify and hold us harmless from any third-party claim, and any resulting loss, damage, liability, cost or reasonable legal fee, arising from: Your Content; your use of the Service in breach of these Terms or the Acceptable Use Policy; your infringement of another person’s rights; or your breach of applicable law.

We will notify you promptly of any such claim, give you control of the defence (subject to our right to participate with our own counsel at our cost), and cooperate reasonably. You may not settle a claim in a way that admits fault on our behalf or imposes an obligation on us without our written consent. This clause does not apply to consumers to the extent applicable law prohibits it.

Governing law and resolving disputes

Governing law

Every contract needs a governing law, and ours is the law of [Country of registration], without regard to conflict of law rules.

Step one: tell us

Before starting formal proceedings, please email admin@dumpnotes.app with a description of the problem, the outcome you want, and your account email. We will reply within 10 business days and try to resolve it within 60 days of your notice. If we have a complaint about you, we will do the same.

This step is a genuine attempt to fix things, not a queue to sit in. It does not stop the clock on any limitation period, and it does not prevent either party seeking urgent injunctive relief from a court where that is needed — for example to stop an ongoing security incident or misuse of intellectual property.

Step two: where claims are decided

If we cannot resolve it, the dispute is decided by a court. The parties submit to the jurisdiction of the competent courts of [Country of registration], subject always to the box above: if you are a consumer, you may bring proceedings in the courts of the country where you live, and we will bring any claim against you there.

Claims that fall within the limits of a small claims court, consumer tribunal, or equivalent low-cost forum where you live may be brought there instead. Nothing in these Terms requires you to use a more expensive forum than the one your own law makes available to you.

Where your country provides a consumer ombudsman, mediation scheme, or other alternative dispute resolution body, you are free to use it, and we will participate in good faith where the scheme applies to us.

Arbitration is optional, and only by agreement

If, after a dispute has arisen, both parties think a private arbitration or mediation would be faster or cheaper than court, they may agree to it in writing at that point, on terms and with a cost split agreed at the time. Neither party is required to agree, and declining has no effect on any other right under these Terms.

Confidentiality

Neither party is required to keep the existence, substance or outcome of a dispute confidential, unless both parties separately agree to that in writing after the dispute arises, or a court orders it.

Time limit for claims

Except where the law that applies to you provides a longer period that cannot be shortened by agreement, any claim arising out of these Terms or the Service must be brought within one year of the date you first knew, or reasonably should have known, of the facts giving rise to it. This limit does not apply to consumers whose local law gives them longer, and it does not apply to claims for unpaid fees.

Costs

Each party bears its own costs unless the court orders otherwise, or unless the law that applies to you provides differently.

Changes to these terms

We may update these Terms. For material changes we will give at least 30 days’ notice by email to the address on your account and by an in-app notice before they take effect. Non-material changes take effect when published, with the “last updated” date revised.

If you continue to use the Service after a change takes effect, you accept the updated Terms. If you do not accept them, stop using the Service and cancel — and if you had prepaid for a period you cannot now use, email us for a pro-rata refund of that period.

General terms

• Entire agreement. These Terms and the documents they incorporate are the whole agreement between us about the Service, replacing anything said before.
• Severability. If a provision is unenforceable, it is modified to the minimum extent needed to make it enforceable, or severed. The rest stands.
• No waiver. Not enforcing a right once does not waive it.
• Assignment. You may not assign these Terms without our written consent. We may assign them to a successor in a merger, acquisition or sale of assets, on notice to you.
• Force majeure. Neither party is liable for failure to perform caused by events beyond its reasonable control, including outages at infrastructure providers, natural disasters, war, or governmental action.
• Notices. We give notice by email to the address on your account or by an in-app message. You give notice to us at admin@dumpnotes.app. Notice is deemed received on the day it is sent, or the next business day if sent outside business hours.
• No third-party beneficiaries. These Terms create rights only between you and us.
• Relationship. Nothing here creates a partnership, agency, employment or joint venture.
• Language. These Terms are drafted in English. Any translation is for convenience; the English version governs.

Contact

[Legal entity name]
[Registered address]
admin@dumpnotes.app